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  2. Live Chat Technical Tips and Troubleshooting

Live Chat Technical Tips and Troubleshooting

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Tips, Tricks and Troubleshooting steps for ensuring your Virtual Visits go smoothly!

  • Unblock macOS browser camera/mic access, for Mojave (10.14) and later
  • Unblock camera/mic access on a computer
  • Check camera/mic access for different browsers (part 2)
  • Join a call muted
  • Mute others with Shh mode
  • Chrome audio issue
  • Enable Screen Recording Permission for macOS Catalina (10.15) and later
  • Improve your calls
  • What's packet loss, and why do I see this — my connection is great!
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